State Farm® Insurance Agent Jeff Gannon

"Allison and Caroline are the best. Helped me through every step."

"Ethan Steele was very attentive to my needs of when it came to getting insurance. He gave me a breakdown of everything of I needed to know. Very informative and polite overall customer service was excellent."

"I got EXECELLENT customer service!!!!! I never mind calling and paying my bill when I can talk to such nice people, like Cassie. Thank you for all your help Cassie!!!!"

"Dalton white was very attentive to my insurance needs! He made the process of purchase insurance quick and easy! He also toke the time to explain everything I needed in a way that was very understandable! I would 100% recommend him and only him as well as State Farm for all your insurance car, life, home and auto insurance needs!"

"Jeff Gannon and his team are the best! I have my cars, home, and life insurance through their office. Will has been fantastic to work with. Highly recommend!"

"Dalton Rocks! He was thorough, helpful, and friendly during the process of setting up homeowners, auto, and boat insurance all at one time. Thanks!"

"Jesse was really nice to work with! Highly recommend them!"

"I would highly recommend State Farm! 5 stars! Agent Dalton White of State Farm took care of my every need. He was professional and handle me as a customer with exceptional customer service. He was able to answer all my questions and communicated well. He took his time and really dealt with me as an individual. I want to say thank you Dalton for everything, I look forward to the future."

"Caroline was great to work with!"

"Jesse has been very informative and made the experience great and easy to understand my coverages"

"Dalton is great & very helpful! We appreciate all of his work!"

"It was great working with Charma! She was very kind, helpful, and explained everything in a way that was easy to understand!"

"Caroline is a pleasure to work with! She’s patient and kind, and it was overall a great experience!"

"Fast and easy, dalton saved me money."

"Best insurance agency in Mt Juliet"

"Allison and Wendy are the true stars of this office! Their customer service is beyond comparison and the primary reason I chose to do business with this office. Helpful, kind, and generous with their time as needed. I hope Jeff recognizes their true value."

"Allison Fox at Jeff Gannon State Farm was very helpful with getting my son added to our insurance when he got his drivers license."

"I can not express how grateful I am for Stephanie at Jeff's office. Since starting my policy with State Farm, she has been available at every turn. Policy changes, billing issues, documents, you name it, she has provided me with every answer to every question I've had. I believe she truly loves what she does, and it shows. Stephanie, I cant say it enough, but THANK YOU, and I appreciate you!"

"On June 30 I hit a deer with my 2021 Toyota Highlander. The State Farm app was very responsive at the time of the incident. Within minutes I had filed my claim and even scheduled an appointment with one of their "preferred" shops, Calliber Collision in Lebanon, TN. I took my car to Calliber on July 26. 2024. On September 26, Calliber STILL had not completed the repairs correctly. At one point, they claimed it was completed, I drove out of the parking lot to discover an A/C unit that didn't work at all. (I had kept Jeff Gannon's office in the loop on how long it was taking to make the repairs.) On September 26, I called claims at State Farm and asked them to step in and get involved. I was so sure that my car was fixed correctly, that I asked State Farm to pay for a second opinion. After fighting with them for about 1 week, they agree that I could take the car to a Toyota dealership, but they wouldn't pay for any diagnostics if no issues were found. I agreed. Took car on Oct. 29 and within one day many issues were found. (hose from the airbox is missing, the lower engine cover is the wrong one and does not line up with the vehicle correctly. This causes a significant issue as there is a safety recall for the lower bumper that can not be performed, also found the front wheel pads are missing). State Farm went out on Nov. 5. Since that day, SF randomly closed the claim, which I had to caught. They have denied coverage claiming the Toyota was lying about needed repairs. They have tried to charge me a second deductible. They sent a check to only partially cover the repairs and sent it to the wrong address. (They have my home-owers insurance.) As of yesterday, Jeff argued that SF will NOT pay for the full repairs. From July 26-Nov 15 I have been without my car. I have had to call claims about every other day for the past two months to keep CLAIMS correct. Then I would have to email Jeff's office because they didn't know what claims was doing or not doing. Still, the party line is "not our fault, we aren't going to pay if we're not sure if it's needed." Why do we pay insurance companies? Isn't is SF's job to investigate, to get to the bottom of the repairs and to look out for MY best interest. I asked Jeff if Calliber Collision had been removed as a "prefered" shop. He didn't answer. I will be changing insurance companies immediately."

"Thank you Stephanie johnson for helping me today you did a great job"

"Ethan Steele has been such a great help in helping me find great deals and discount."

"Ethan Steele is hands down the best. Helped me get the best rates and was so kind! 10/10."

"I do not hesitate to recommend this agency. Mr. Gannon has assembled a great staff and this review is to praise Mr. Ethan Steele. Mr. Steele has provided outstanding communication, options and customer service since our first inquiry. Give him a call for any of your insurance needs."

"Ethan did a great and thorough job helping me get insurance figured out. There were so many issues that kept arising and he was always on top of it and would figure out all that was needed to get the job done. So glad to have had him on my team!!!"

"Jeff Gannon was great at State Farm! Answered all of the questions and gave very clear information. Would recommend him to anyone!"