State Farm® Insurance Agent Jeff Gannon
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heidi Bertram
October 7, 2025
5
out of
5
rating by Heidi Bertram
"Charma in Jeff Gannon's office has been a huge help to me and my family over the years. Any questions I may have are answered in a very timely and professional manner. She asks great questions and thus knows the right products to suggest when needed. Insurance is not exactly fun but with Charma it isn't too horrible though either!"
Melony Ligon
October 3, 2025
5
out of
5
rating by Melony Ligon
"Insurance can be quite complicated, but Charma Cripps has been such a joy to work with! She explains it all in a simple and easy to understand manner. I give her and State Farm (Jeff Gannon) an A+ !!!’"
Kristen
September 30, 2025
5
out of
5
rating by Kristen
"We shopped around for insurance and ultimately decided to go with State Farm not only because of the great rates, but also the outstanding customer service. Ethan was so knowledgeable and spent quite a bit of time with us going over options and answering all of our questions in detail. He was professional, friendly, and quick to get back with us when we had questions. Highly recommend!!"
Jana Burden
September 26, 2025
5
out of
5
rating by Jana Burden
"Joey Andreatta was very helpful in securing me a Life Policy. He answered all my questions throughly and made me feel very comfortable with my decision."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Joey Andreatta was able to assist you thoroughly and make you feel comfortable with your life insurance decision. At Jeff Gannon State Farm, we’re committed to providing knowledgeable and supportive service. Please feel free to reach out anytime if you have further questions or need assistance. Best regards, Jeff Gannon State Farm Team"
Emilio Delaporte
September 5, 2025
5
out of
5
rating by Emilio Delaporte
"I had an incredible experience at State Farm thanks to my insurance advisor Joey, who helped me get both auto and home insurance. He explained the benefits and coverages very clearly, giving me the best options. I am super satisfied with the service I received, with the best attention and quality. I highly recommend State Farm and Joey as an advisor!! Thank you very much for everything!!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Joey provided clear explanations and helped you find the best options for both your auto and home insurance. Your satisfaction means a lot to us, and we truly appreciate your recommendation. If you ever need any further assistance, don’t hesitate to reach out. Thanks again for choosing our office. Jeff Gannon"
Nirmal Thapa
September 2, 2025
5
out of
5
rating by Nirmal Thapa
"I worked with Charma Cripps from State Farm Office in Mt. Juliet regarding my auto insurance needs. She was wonderful to work with and I truly appreciate her help. She absolutely deserves a 5-star rating from me. Great job, Charma - keep up the excellent work!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Charma Cripps provided you with excellent service and support for your auto insurance needs. Your 5-star rating means a lot to us and to Charma. We’ll be sure to pass along your compliments. Please don’t hesitate to reach out if you need anything else in the future! Jeff Gannon"
Donna Harper
August 30, 2025
1
out of
5
rating by Donna Harper
"Terrible about returning phone calls."
We responded:
"Donna we hate to see that you did not get a call back. I don't see your name within our book of business so just want to verify you have the correct office? We make it our priority to make sure our customers are called back if we miss your phone call. Please give us a call at your convenience to discuss in more detail. Jeff Gannon"
Brenda
August 19, 2025
5
out of
5
rating by Brenda
"I dealt with Angela Pierpaoli at the Lebanon Office! She has been wonderful to work with. I appreciate all she has done foe me! She gets a 5☆ from me! Thank you!"
We responded:
"Thank you so much for your kind words and 5-star rating! We’re thrilled to hear that Angela Pierpaoli provided you with wonderful service. We’ll be sure to share your appreciation with her. If you ever need anything else, don’t hesitate to reach out. Jeff Gannon"
Anthony Howse
August 15, 2025
5
out of
5
rating by Anthony Howse
"Great experience with Ethan Steele! Very helpful and made the process easy!"
We responded:
"Thank you for your kind words! I’m glad to hear that Ethan Steele made the process easy and was helpful throughout. We appreciate your feedback and are here if you need anything else! Jeff Gannon"
brenda casey
August 14, 2025
5
out of
5
rating by brenda casey
"I am new to State Farm as of today.I needed to change my car insurance for lower price.I spoke with Joey at Mt Juliet location. He was very helpful ,walk me through all the savings and other services his company offered.I give him 5+ stars.His costumers service was outstanding and it was a great pleasure talking with him.Thanks State Farm"
We responded:
"Thank you for choosing State Farm and for sharing your positive experience! We're thrilled to hear that Joey at our Mt. Juliet location provided outstanding customer service and helped you find great savings. We appreciate your 5+ star rating and look forward to serving you for years to come. Thanks again! Jeff Gannon"
Jovan Nelson
August 14, 2025
5
out of
5
rating by Jovan Nelson
"Angela was very polite and helpful and made it easy to understand any questions or issue i had."
We responded:
"Thank you for your kind feedback! We appreciate your trust and are here to assist you anytime! Jeff Gannon"
Sherri Skibba
August 7, 2025
5
out of
5
rating by Sherri Skibba
"Caroline was amazing to work with. She remained professional and friendly throughout the entire process. We had a current auto policy with just 1 vehicle on it. We needed to replace that vehicle and add another vehicle also. In addition, we added 2 more policies; homeowners and personal property. Caroline was knowledgeable of the various polices and coverages that they provide. Caroline was able to get us set up with the polices that fit our needs at a much better price then we had with our previous insurer. Top notch service!"
We responded:
"Thank you for your detailed and positive feedback! We're thrilled to hear that Caroline provided professional, friendly, and knowledgeable service throughout your insurance needs. It's great that she helped you find the right coverage for your vehicles, homeowners, and personal property policies—all at a better price. We truly appreciate your trust and look forward to continuing to serve you with top-notch service! Jeff Gannon"
David Phillips
August 6, 2025
5
out of
5
rating by David Phillips
"Great help from everybody in the office thank you very much God bless"
We responded:
"Thank you for your kind words! We're grateful to hear that everyone in our office was able to assist you. Wishing you all the best and blessings as well! If you need anything else, we're here to help. Jeff Gannon"
Joe Konen
August 6, 2025
5
out of
5
rating by Joe Konen
"We just moved to Mt. Juliet and found the State Farm agency with Jeff Gannon to be very helpful. In particular, Stephanie was friendly and efficient in getting all of my home and auto insurance set up quickly and with savings from my former location."
We responded:
"Thank you for sharing your experience! We're glad to hear that Stephanie made your move to Mt. Juliet easier by quickly setting up your home and auto insurance with savings. We appreciate your trust and look forward to serving you in your new community! Jeff Gannon"
Debi Linck
August 5, 2025
5
out of
5
rating by Debi Linck
"Jeff Gannon State Farm agents always go above n beyond for their clients. They honestly care n treat you like family"
We responded:
"Thank you for your kind words! We take pride in the fact our team goes above and beyond to treat clients like family. Your trust means a lot to us, and we're here to support you whenever you need! Jeff Gannon"
Tori Weiss
August 4, 2025
5
out of
5
rating by Tori Weiss
"Caroline is AWESOME!! She was very patient walking me through the steps of what was going to happen as she took care of my issue. So happy she answered the phone!!"
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that Caroline was patient and helpful in guiding you through the process. We're glad she was there when you needed her. If you ever need assistance again, we're just a call away! Jeff Gannon"
Megan Smith
August 4, 2025
5
out of
5
rating by Megan Smith
"Miss Allison has always been amazing and helped me fully. From understanding my policy to aiding me after my accident. To me she really is exactly like the commercial, like a good neighbor, she’s there. Honestly the entire Jeff Gannon staff is amazing. 10/10 highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Allison and our team have been there for you every step of the way, just like a good neighbor. Your 10/10 recommendation means a lot to us. We're here to support you anytime! Jeff Gannon"
Joyce Tomlinson
July 30, 2025
5
out of
5
rating by Joyce Tomlinson
"Allison Fox is always very professional and always very helpful when you need advice or questions answered. She is always a pleasure to talk with and is very personable. She is a great employee for State Farm."
We responded:
"Thank you for your thoughtful feedback! We're happy to hear that Allison Fox consistently provides professional, helpful, and personable service. She’s a valued member of our team, and we appreciate your recognition. We're here to support you anytime! Jeff Gannon"
Adullam Films
July 30, 2025
5
out of
5
rating by Adullam Films
"We have been working with Charma for almost a year on our insurance needs as a family, and it has been a great experience. Charma has been very helpful and always available to answer questions -- we highly recommend her!"
We responded:
"Thank you for your kind review! We're delighted to hear that your experience with Charma over the past year has been great and that she’s been helpful and accessible for all your family’s insurance needs. We truly appreciate your kind words and look forward to continuing to serve you! Jeff Gannon"
Pat Welker
July 25, 2025
5
out of
5
rating by Pat Welker
"Worked with Dalton. He was extremely helpful. Once I got my car licensed, Dalton followed up and was able to get me the insurance I needed. He answered all my questions and shared information thoroughly. Thank you Dalton 😊 Happy Customer"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Dalton was so helpful and attentive throughout your insurance process. It's great to know he made sure all your questions were answered and that you're a happy customer. We appreciate your trust and are here whenever you need us! Jeff Gannon"
Nick White
July 23, 2025
5
out of
5
rating by Nick White
"Charma is excellent. Very nice and patient and always willing to give you a detailed explanation of what your coverage is to best help you with all of your insurance needs! I recommend her to everyone I know!"
We responded:
"Thank you for your kind words! We're so happy to hear that Charma provides patient, detailed, and helpful service to meet your insurance needs. We're here to support you anytime! Jeff Gannon"
Andrew Okeke
July 18, 2025
5
out of
5
rating by Andrew Okeke
"Worked with Ashley Lawson out of this office. She was absolutely amazing! Made it easy. Had been with progressive for GEICO 10 years prior."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Ashley Lawson made the process easy and provided amazing service. We're glad you chose to work with us after your time with Progressive and GEICO. If you need anything else, we're here to help!...And now you can walk into a local office for assistance if needed. We believe that is what differentiates us from your former insurance companies. Jeff Gannon"
Jamey Richardson
July 17, 2025
5
out of
5
rating by Jamey Richardson
"Called in to get truck insurance changed and add boat insurance. Stephanie Johnson helped me out with everything. Super nice and VERY helpful! She got everything taken care of very quickly and made sure all the info I needed and coverage I needed for each was taken care of. Great insurance agency very HIGHLY recommended"
We responded:
"Thank you for your wonderful review! We're so glad Stephanie Johnson could assist you quickly and thoroughly with your truck and boat insurance. Your review means a lot to us. We're here anytime you need us! Jeff Gannon"
Carol Guffey
July 16, 2025
5
out of
5
rating by Carol Guffey
"Ethan was great!!! Same coverage as what I had at another car insurance company . Will be saving over 600.00 a year through State Farm. So thankful!!!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Ethan was able to provide you with the same coverage while helping you save over $600 a year. We appreciate your trust and look forward to continuing to serve your insurance needs! Jeff Gannon"
Samantha Lecoque-Ramey
July 16, 2025
5
out of
5
rating by Samantha Lecoque-Ramey
"Charma is the absolute best!! Super knowledgeable and helpful. Wonderful choice to switch to State Farm."
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that Charma provided you with knowledgeable and helpful service. We're glad you made the switch to State Farm and look forward to serving you for years to come! Jeff Gannon"