Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherri Skibba

Sherri Skibba

August 7, 2025

5  out of  5
rating by Sherri Skibba
"Caroline was amazing to work with. She remained professional and friendly throughout the entire process. We had a current auto policy with just 1 vehicle on it. We needed to replace that vehicle and add another vehicle also. In addition, we added 2 more policies; homeowners and personal property. Caroline was knowledgeable of the various polices and coverages that they provide. Caroline was able to get us set up with the polices that fit our needs at a much better price then we had with our previous insurer. Top notch service!"
Profile photo of David Phillips

David Phillips

August 6, 2025

5  out of  5
rating by David Phillips
"Great help from everybody in the office thank you very much God bless"
Profile photo of Joe Konen

Joe Konen

August 6, 2025

5  out of  5
rating by Joe Konen
"We just moved to Mt. Juliet and found the State Farm agency with Jeff Gannon to be very helpful. In particular, Stephanie was friendly and efficient in getting all of my home and auto insurance set up quickly and with savings from my former location."
Profile photo of Debi Linck

Debi Linck

August 5, 2025

5  out of  5
rating by Debi Linck
"Jeff Gannon State Farm agents always go above n beyond for their clients. They honestly care n treat you like family"
Profile photo of Tori Weiss

Tori Weiss

August 4, 2025

5  out of  5
rating by Tori Weiss
"Caroline is AWESOME!! She was very patient walking me through the steps of what was going to happen as she took care of my issue. So happy she answered the phone!!"
Profile photo of Megan Smith

Megan Smith

August 4, 2025

5  out of  5
rating by Megan Smith
"Miss Allison has always been amazing and helped me fully. From understanding my policy to aiding me after my accident. To me she really is exactly like the commercial, like a good neighbor, she’s there. Honestly the entire Jeff Gannon staff is amazing. 10/10 highly recommend!"
Profile photo of brenda casey

brenda casey

August 2, 2025

5  out of  5
rating by brenda casey
"I am new to State Farm as of today.I needed to change my car insurance for lower price.I spoke with Joey at Mt Juliet location. He was very helpful ,walk me through all the savings and other services his company offered.I give him 5+ stars.His costumers service was outstanding and it was a great pleasure talking with him.Ghanks State Farm"
Profile photo of Joyce Tomlinson

Joyce Tomlinson

July 30, 2025

5  out of  5
rating by Joyce Tomlinson
"Allison Fox is always very professional and always very helpful when you need advice or questions answered. She is always a pleasure to talk with and is very personable. She is a great employee for State Farm."
Profile photo of Adullam Films

Adullam Films

July 30, 2025

5  out of  5
rating by Adullam Films
"We have been working with Charma for almost a year on our insurance needs as a family, and it has been a great experience. Charma has been very helpful and always available to answer questions -- we highly recommend her!"
Profile photo of Pat Welker

Pat Welker

July 25, 2025

5  out of  5
rating by Pat Welker
"Worked with Dalton. He was extremely helpful. Once I got my car licensed, Dalton followed up and was able to get me the insurance I needed. He answered all my questions and shared information thoroughly. Thank you Dalton 😊 Happy Customer"
Profile photo of Nick White

Nick White

July 23, 2025

5  out of  5
rating by Nick White
"Charma is excellent. Very nice and patient and always willing to give you a detailed explanation of what your coverage is to best help you with all of your insurance needs! I recommend her to everyone I know!"
Profile photo of Andrew Okeke

Andrew Okeke

July 18, 2025

5  out of  5
rating by Andrew Okeke
"Worked with Ashley Lawson out of this office. She was absolutely amazing! Made it easy. Had been with progressive for GEICO 10 years prior."
Profile photo of Jamey Richardson

Jamey Richardson

July 17, 2025

5  out of  5
rating by Jamey Richardson
"Called in to get truck insurance changed and add boat insurance. Stephanie Johnson helped me out with everything. Super nice and VERY helpful! She got everything taken care of very quickly and made sure all the info I needed and coverage I needed for each was taken care of. Great insurance agency very HIGHLY recommended"
Profile photo of Carol Guffey

Carol Guffey

July 16, 2025

5  out of  5
rating by Carol Guffey
"Ethan was great!!! Same coverage as what I had at another car insurance company . Will be saving over 600.00 a year through State Farm. So thankful!!!"
Profile photo of Samantha Lecoque-Ramey

Samantha Lecoque-Ramey

July 16, 2025

5  out of  5
rating by Samantha Lecoque-Ramey
"Charma is the absolute best!! Super knowledgeable and helpful. Wonderful choice to switch to State Farm."
Profile photo of C Porter

C Porter

July 10, 2025

5  out of  5
rating by C Porter
"Thank you, Charma Cripps, for the wonderful service you provided me. I appreciate your patience in explaining my options to me and how thorough you were doing so. I had so many questions, and you were very helpful and knowledgeable about services that would benefit me. Thanks you for talking care of my needs."
Profile photo of Angie

Angie

July 7, 2025

5  out of  5
rating by Angie
"Charma Cripps is amazing! She’s so knowledgeable and kind and really knows how to meet the needs of her clients. I’ve finally found my forever agent! Thank you"
Profile photo of Adam Prince

Adam Prince

July 2, 2025

5  out of  5
rating by Adam Prince
"Just picked up another vehicle and Called to get coverage. Carolyn was amazing, kind, fast, and very helpful. She also got my busted windshield setup for repair as well. Thankful for working with such a great team there, particularly her."
Profile photo of Erin Foster

Erin Foster

July 1, 2025

5  out of  5
rating by Erin Foster
"Just talked with Joey Andreatta, and he helped my family save $200/month on my car insurance by bundling my car insurance with my renters insurance. 10/10 recommend!"
Profile photo of Tony Ogaz

Tony Ogaz

June 30, 2025

5  out of  5
rating by Tony Ogaz
"Joey is great! Felt like I have known him a while. Related to him. Missed being at State Farm. Alittle too expensive for me. But did not like the operations with other companies. Had to come back! Feels like family! Joey, thanks for helping me our with the policy. Appreciate you! T.O."
Profile photo of Dexter Dornon

Dexter Dornon

June 28, 2025

5  out of  5
rating by Dexter Dornon
"I have been insured by State Farm through Jeff Gannon for nearly 5 years now and my experience with them has been nothing but a five star one. Joey Andreatta helped me bundle my renters with car insurance to maximize my coverage and make sure I was optimizing my savings. He was a great asset and was very insightful through the entire process."
Profile photo of Michael Gragg

Michael Gragg

June 24, 2025

5  out of  5
rating by Michael Gragg
"Charma is always friendly and takes care of any changes or question I have !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jordan Townsend

Jordan Townsend

June 13, 2025

5  out of  5
rating by Jordan Townsend
"Dalton was fantastic in explaining coverages. He was able to answer all of our questions, and makes us feel great about the coverage we have!"
We responded:
"Thanks Jordan. Jeff Gannon"
Profile photo of Alex Friedrichsen

Alex Friedrichsen

June 12, 2025

5  out of  5
rating by Alex Friedrichsen
"Great service! Very knowledgeable!"
We responded:
"Thanks Alex. We appreciate your loyalty to a fellow business owner in town. Jeff Gannon"
Profile photo of Lori Hodge

Lori Hodge

June 10, 2025

5  out of  5
rating by Lori Hodge
"Joey was super helpful with several changes to our policies. We’ve been with State Farm for decades and are truly happy with the level of knowledge and service we’ve always received."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joey was able to assist you with your policy changes and that you've had such a positive experience with us over the years. Your loyalty means a lot to us, and we're committed to providing you with the highest level of service and support. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you for many more years to come!"