State Farm® Insurance Agent Jeff Gannon

"Allison and Wendy are the true stars of this office! Their customer service is beyond comparison and the primary reason I chose to do business with this office. Helpful, kind, and generous with their time as needed. I hope Jeff recognizes their true value."

"Allison Fox at Jeff Gannon State Farm was very helpful with getting my son added to our insurance when he got his drivers license."

"I can not express how grateful I am for Stephanie at Jeff's office. Since starting my policy with State Farm, she has been available at every turn. Policy changes, billing issues, documents, you name it, she has provided me with every answer to every question I've had. I believe she truly loves what she does, and it shows. Stephanie, I cant say it enough, but THANK YOU, and I appreciate you!"

"On June 30 I hit a deer with my 2021 Toyota Highlander. The State Farm app was very responsive at the time of the incident. Within minutes I had filed my claim and even scheduled an appointment with one of their "preferred" shops, Calliber Collision in Lebanon, TN. I took my car to Calliber on July 26. 2024. On September 26, Calliber STILL had not completed the repairs correctly. At one point, they claimed it was completed, I drove out of the parking lot to discover an A/C unit that didn't work at all. (I had kept Jeff Gannon's office in the loop on how long it was taking to make the repairs.) On September 26, I called claims at State Farm and asked them to step in and get involved. I was so sure that my car was fixed correctly, that I asked State Farm to pay for a second opinion. After fighting with them for about 1 week, they agree that I could take the car to a Toyota dealership, but they wouldn't pay for any diagnostics if no issues were found. I agreed. Took car on Oct. 29 and within one day many issues were found. (hose from the airbox is missing, the lower engine cover is the wrong one and does not line up with the vehicle correctly. This causes a significant issue as there is a safety recall for the lower bumper that can not be performed, also found the front wheel pads are missing). State Farm went out on Nov. 5. Since that day, SF randomly closed the claim, which I had to caught. They have denied coverage claiming the Toyota was lying about needed repairs. They have tried to charge me a second deductible. They sent a check to only partially cover the repairs and sent it to the wrong address. (They have my home-owers insurance.) As of yesterday, Jeff argued that SF will NOT pay for the full repairs. From July 26-Nov 15 I have been without my car. I have had to call claims about every other day for the past two months to keep CLAIMS correct. Then I would have to email Jeff's office because they didn't know what claims was doing or not doing. Still, the party line is "not our fault, we aren't going to pay if we're not sure if it's needed." Why do we pay insurance companies? Isn't is SF's job to investigate, to get to the bottom of the repairs and to look out for MY best interest. I asked Jeff if Calliber Collision had been removed as a "prefered" shop. He didn't answer. I will be changing insurance companies immediately."

"Thank you Stephanie johnson for helping me today you did a great job"

"Ethan Steele has been such a great help in helping me find great deals and discount."

"Ethan Steele is hands down the best. Helped me get the best rates and was so kind! 10/10."

"I do not hesitate to recommend this agency. Mr. Gannon has assembled a great staff and this review is to praise Mr. Ethan Steele. Mr. Steele has provided outstanding communication, options and customer service since our first inquiry. Give him a call for any of your insurance needs."

"Ethan did a great and thorough job helping me get insurance figured out. There were so many issues that kept arising and he was always on top of it and would figure out all that was needed to get the job done. So glad to have had him on my team!!!"

"Jeff Gannon was great at State Farm! Answered all of the questions and gave very clear information. Would recommend him to anyone!"

"Ethan is extremely knowledgeable and helpful when it comes to all thing's insurance. He has helped me with my personal policies as well as policies for others that have inquired about getting insurance. He is definitely the best to go to when you need your questions answered!"

"Will Earls was the most professional Insurance agents I have even spoken with. He helped me greatly by saving me money and explaining everything to my satisfaction."

"Love the fast service getting me better coverage with lower rates then what I was paying previously. For about the same cost I got life insurance and car insurance. The customer service (Allison Fox) was impeccable. She explained everything to me in detail and helped me understand what I was actually paying for. Give them a call. You will not regret it. Love this honest and customer driven agency. It’s been a while since i left this review and still feel the same. Best insurance and Allison Fox is always understands my needs and explains the details where i understand without feeling inept."

"I would like to let You know Miss Angela Is very professional. She always greets me with a smile. She has been extremely helpful with any thing I have needed. She is the reason Iam still with State Farm I recommend my friends to come in and talk to her If they need insurance."

"I am very happy I switched to State Farm insurance! Allison Fox was the agent that helped me over at Jeff Gannons office with my claim and I must say she went above and beyond for me on it! She took care of the accident report calls and body shop calls and I was amazed by how helpful she was without me even asking. I truly am grateful for her and all of them at his office! I recommend them to anyone looking to have a insurer who actual cares and willing to help! 5 star all day!"

"They are very kind and helpful. Great team. I being in business with them for the las 15 years. I love work with Charm Cripps."

"MAIA WAS VERY KNOWLEDGABLE AND TOOK GREAT CARE OF US."

"Maia was great!"

"Maia was great and a huge help!"

"It was an easy experience working with Dalton to get my insurance needs met with the state farm agency."

"Great prices. Dalton was really helpful in helping us get set up when moving from outside the state!"

"Maia was very helpful in getting me set up with a new policy!"

"Very friendly and great to work with!"

""Crystal helped me with quotes, and she made everything understandable.""

"Jeff Gannon SF is the absolute best! Specifically, Allison Fox is incredibly knowledgeable across a variety of policy types and responds within the same business day every time. Jeff Gannon truly has a great group!"